Your Privacy Matters

Privacy Policy

Your family's data belongs to your family. Here's how we protect it.

Last updated: January 26, 2026

End-to-end encryption
We never sell your data
Minimal data collection
You control your data

Information We Collect

Age Requirement: FamilyHQ is intended for users 13 years of age or older. While family members under 13 may appear in family content (photos, events, tasks), they may not create their own accounts.

We only collect what's necessary to provide our service:

  • Account info: Name, email, phone number, profile picture, birthday
  • Family data: Family memberships, relationships, events, tasks, messages, shopping lists, household records
  • Location: Used only for the weather widget on your dashboard (with your permission). Your location is not stored or shared.
  • Photos & Videos: Media you upload to share with family
  • Audio/Voice Messages: Voice recordings you send to family in chat (transcribed for searchability)
  • Calendar Events: Events you choose to share with family (requires your permission)
  • Contacts: Used to help you find and invite family members (with your permission)
  • Device info: Device model, OS version, battery status, network connection, crash reports
  • Usage data: Features used, screen views, interaction patterns

Third-Party Services

We use these trusted services:

  • Clerk: Authentication and account management
  • Firebase/Firestore: Data storage and real-time sync
  • Open-Meteo: Weather data for the dashboard widget (uses your approximate location, no tracking)
  • Expo: App infrastructure, push notifications, and over-the-air updates
  • RevenueCat: Subscription management (no payment data stored by us)
  • Sentry: Error tracking and performance monitoring (anonymized data only)

How We Use Your Data

  • To provide and improve FamilyHQ services
  • To sync your family's information across devices
  • To send important account notifications
  • We never sell your data to third parties
  • We never use your data for advertising

Data Security

We take security seriously. Your data is protected with:

Industry-standard encryption
Secure cloud infrastructure
Regular security audits
Strict access controls

Your Rights

You have full control over your data:

  • Access: Request a copy of your personal data
  • Correct: Update or fix any inaccurate information
  • Delete: Request deletion of your data at any time
  • Export: Download a copy of your data in a portable format
  • Restrict: Limit how we use your data

Data Deletion

You can delete your account and all associated data at any time from within the app. Upon deletion, we remove your personal data from our systems within 30 days, except where we're legally required to retain certain information.

Questions About Privacy?

We're happy to answer any questions about how we handle your data.